In March 2026, Amazon's Q's AI contributed to an incident that caused nearly 120,000 lost orders and roughly 1.6 million website errors across Amazon's marketplaces.

In December 2025, Amazon's Kira AI coding tool partly caused a 13-hour outage on AWS.

Amazon experienced four critical errors in just 90 days due to AI-assisted code changes.

Amazon experienced 13 hours of downtime for AWS when an engineer used a mandated AI coding tool that deleted the entire production environment.